Address:

Rega Center
PO Box 1414
8058 Zurich Airport
Tel.: +41 44 654 33 11

More about the Rega Center

For rescues within Switzerland, our flight coordinators can be contacted by calling Rega’s emergency number 1414. They are responsible for coordinating all the rescue resources of Rega and its partner organisations (e.g. Swiss Alpine Rescue or commercial helicopter firms) and ensure constant communication with the crews during the mission. To do this they use an integrated dispatch system, which unites technical aids such as a geographical information system, accurate and up-to-date meteorological data, a state-of-the-art communication system and the interface to the Rega emergency app.

Our flight coordinators handle calls that come in around the clock via Rega’s emergency number +41 333 333 333 from people suffering from health problems abroad. Whether a repatriation on board one of our ambulance jets or an escorted flight on a scheduled airline, our flight coordinators plan and coordinate all the missions from abroad and are in contact with official authorities, hospitals and airports all over the world. They are supported by a team of medical consultants, who provide the patients abroad with medical advice over the phone and, in close consultation with the local doctors in attendance, decide whether, when and in what form repatriation is indicated.